Our values
OUR CUSTOMER COMMITMENT
We have a strong set of values that we aim to live every day. These values along with our Grow, Sustain and Care strategy continue to help us in building a great business for our Customers, Colleagues and Shareholders. We are passionate about being fair, friendly, polite and helpful in every interaction we make.
OUR VALUES
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Customer Focused - We listen to your needs |
Because they are at the heart of everything we do.
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Risk Aware - Keeping you safe |
It keeps our customers and us safe and secure.
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Ownership – Keeping our promises to you |
Each of us need to take personal responsibility.
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Teamwork – With you all the way |
We achieve more when we work together.
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Performance Driven – Striving to be the best for you |
We will only be the most trusted specialist lender in the UK by each of us taking personal accountability for our performance.
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Future Orientated – Your future in mind |
Embracing change and implementing good ideas gives us a competitive advantage.