Dealer Contact Information

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Important updates

Motor finance complaints – important update

The Financial Conduct Authority (FCA) has now published the final rules for an industrywide redress scheme following the Supreme Court ruling on motor finance commissions. Find out more

Sale of Loan Agreements to LCM Partners

Following our decision to stop new Vehicle Finance lending earlier this year, we have agreed to sell our Moneyway and V12 Vehicle Finance loan portfolios to LCM Partners. What does this mean for you?

Underwriting and Pay-outs (New Business Processing)

Monday – Friday 9am - 7pm

Saturday 9am - 5pm

Sundays and Bank holidays 10am - 4pm

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Phone: 0330 303 0564

Customer Services

Monday to Friday: 9am to 5pm

Saturday: Closed

Sundays and Bank holidays: Closed

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Phone: 0330 303 0568

New Dealer On-Boarding Team

Monday – Friday 9am - 5pm

Weekend and Bank holidays Closed

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Phone: 0330 303 3464

Customer Resolutions

Monday to Friday 9am to 5pm

Weekend and Bank holidays Closed

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 0330 303 1286