Motor Finance Vehicle Options

You can use Voluntary Termination at any time during the lifetime of your Finance Agreement.

You cannot use Voluntary Termination if your Finance Agreement has already been terminated by V12 Vehicle Finance. You will have been notified if your Finance Agreement has already been terminated.

You can end your Finance Agreement early and return the car to us at any time before the final payment is due. This is known as Voluntary Termination.

You must have paid, or will remain liable to pay, at least half of the total amount payable under your Finance Agreement.

You do not need to have already paid half of the total amount payable to request Voluntary Termination. The remaining balance can be repaid once the vehicle is returned to us.

You will also need to pay for any damages to the vehicle beyond fair wear and tear, in line with British Vehicle Rental Leasing Association (BVRLA) standards. See 'What are the charges?’ below.

Voluntary Surrender means you agree to hand the vehicle back to us.

We will arrange to collect and sell the vehicle at auction. 

The net proceeds of the sale will be deducted from your outstanding balance, along with any refund of interest due (known as an ‘interest rebate’).

You will be liable for any remaining balance after the sale proceeds have been applied.

You can arrange to sell or part-exchange your vehicle with a reputable car dealership or car-buying service of your choice.

The dealer or trader must pay us the amount you owe in full, less any refund of interest due (known as an ‘interest rebate’).

You must have paid, or will remain liable to pay, at least half of the total amount payable under your Finance Agreement;

- If you have not already paid half of the total amount payable, or there are arrears due, you will remain liable for this amount after you return the vehicle to us.

- If you have already paid half of the total amount payable, any arrears will still be due.

- If you have already paid half of the total amount payable and there are no arrears, you will have nothing further to pay.

We will provide you with these details when we process your request for Voluntary Termination, or you can request them from us before you make your decision.

You will also be liable for any additional charges. See ‘What are the charges?’ below.

You will not receive any sale proceeds if we sell the car at auction.

You will be liable for any remaining balance after the proceeds from the sale of the vehicle at auction have been applied to your Finance Agreement.

The net proceeds of the sale will be deducted from your outstanding balance, along with any refund of interest due (known as an ‘interest rebate’).

We will write to you to confirm what is left to pay.

We cannot predict what a vehicle will sell for at auction. We aim to achieve the best price possible on the day, considering the age and condition of the vehicle.

In most cases, the sale proceeds of the vehicle sold at auction will not repay the full outstanding balance of your Finance Agreement.

In the unusual event that the sale proceeds did repay the full outstanding balance, you would be entitled to receive the excess amount.

You will also be liable for any additional charges. See ‘What are the charges?’ below.

You can request a settlement figure from us, which is valid for 28 days.

This will include any refund of interest due (known as an ‘interest rebate’).

The dealer/ trader must pay us the settlement figure in full.

You will not be charged for the cost of the inspection.

You will be charged for any additional costs and damages beyond fair wear and tear, in line with British Vehicle Rental Leasing Association (BVRLA) standards*.

This will include costs for any requested items that are unavailable e.g. spare keys, V5 document, service history or evidence of MOT.

As a guide, between January and December 2020, the average charge applied following inspection was £433.15.

This is not an estimate of how much you would pay. The actual amount depends on the vehicle’s condition when it is returned to us.

For PCP contracts only, excess mileage charges, calculated on a pro-rata basis, will also be charged.

*We are a British Vehicle Rental Leasing Association (BVRLA) member and adhere to their standards. We will only charge for damage that does not constitute fair wear and tear under the BVRLA guidelines. You can visit their website www.BVRLA.co.uk for more information.

We will arrange to collect and sell the vehicle at auction. 

We will arrange to collect and sell the vehicle at auction.

If the vehicle is safe to drive and road worthy, you will be charged a maximum of £162.00 for this service.

If the vehicle is unable to start or drive under its own power the fees for collections will be greater.

We make no additional charges for settling your Finance Agreement early.

Dealers and traders may charge additional fees. They should provide you with full details of their charges.

Your Credit File, held by credit reference agencies, will show that a Voluntary Termination has been applied to your Finance Agreement.

Your Credit File will continue to show any arrears which we report to the credit reference agencies.

Your Credit File will show that your Finance Agreement is settled once any remaining balance has been paid in full.

Your Credit File will continue to show any arrears which we report to the credit reference agencies.

Your Credit File will show that your Finance Agreement is settled once any remaining balance has been paid in full.

If we have issued you with a Default Notice and the notice period has expired, a Default will be registered with the credit reference agencies and this will show on your Credit File.

Your Credit File will continue to show any arrears which we report to the credit reference agencies.

Your Credit File will show that your Finance Agreement is settled once any remaining balance has been paid in full.

To exercise Voluntary Termination, please contact us;

- By phone on 0330 303 0567.

- By email at This email address is being protected from spambots. You need JavaScript enabled to view it..

- By post;

V12 Vehicle Finance, Yorke House, Arleston Way, Solihull, B90 4LH

Please ensure any email or letter clearly states:  

- Your choice of Voluntary Termination

- Your full name

- Your address

To exercise Voluntary Surrender, please contact us;

- By phone on 0330 303 0567.

- By email at This email address is being protected from spambots. You need JavaScript enabled to view it..

- By post;

V12 Vehicle Finance, Yorke House,  Arleston Way, Solihull, B90 4LH

Please ensure any email or letter clearly states:  

- Your choice of Voluntary Surrender

- Your full name

- Your address

You can request a settlement figure from us which is valid for 28 days.

- Please call us on 0330 303 0567.

- You can also request an up-to-date settlement figure by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

Please include your full name, address and Finance Agreement number.

You must provide the dealer or trader with this information.

If you wish to discuss this option in more detail, please call us on the number above.